⌖ Delivery Areas & Timelines
Nairobi CBD & Environs
Same-Day
For orders placed before 2 PM.
Shipping Methods & Costs
| Method | Area | Cost | Details |
|---|---|---|---|
| Small Package | Nairobi Suburbs & Environs | KES 300 | Delivered same business day within Nairobi County |
| Medium Package | Shipping class cost | KES 500 | Delivered same business day within Nairobi County |
| Large package | Shipping class cost | KES 700 | Delivered same business day within Nairobi County |
| Store Pickup | Nairobi CBD | FREE | Collect from our main store |
⏱Order Processing
All orders are processed within 24 hours (excluding Sundays and public holidays). Once dispatched, you will receive a confirmation email or SMS with a tracking number to monitor your delivery in real time.
✓Delivery Guarantee
We guarantee the safe arrival of your items. If a package is lost in transit or arrives damaged, please report it to us within 24 hours. We will launch an investigation and provide a replacement or full refund.
⚠Restrictions & Delays
While we strive to meet all delivery timelines, delays may occasionally occur due to severe weather conditions, public holidays, or logistical challenges beyond our control. In such events, we will provide advance notice and keep you updated on the status of your order.